Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Are you passionate about the tire industry and motivated by helping others succeed? Point S Tire USA is looking for a driven and relationship-focused New Member Advisor to guide and support new members across the country. This full-time, exempt, remote-based role involves significant travel and hands-on interaction, ensuring that each new member has a successful and rewarding onboarding experience. You will report to the National New Member Manager.
Role Summary
As a New Member Advisor, you’ll be the front-line ambassador of the Point S brand—helping independent tire dealers transition into the Co-op, maximize their benefits, and grow their business. From co-branding support to purchasing guidance and program adoption, you’ll be their trusted partner every step of the way. You'll also provide high-touch service to key accounts, fostering deeper engagement with corporate initiatives.
Key Responsibilities
- Lead onboarding visits with new members to ensure smooth, timely integration.
- Follow first and second visit checklists; help members meet brand standards.
- Support the completion of Point S branding on store exteriors and interiors.
- Educate members on purchasing opportunities and develop action plans to reach 80%+ share of account.
- Work with both A-share (branded) and B-share (non-branded) members, encouraging conversion where appropriate.
- Coordinate with internal teams—Marketing, Purchasing, Customer Service, IT, and Business Management—for seamless member support.
- Promote member participation in training programs like Master Shop and other formal industry development.
- Encourage and facilitate attendance at regional and national meetings.
- Provide elevated service to key members requiring more intensive support.
- Submit timely daily, weekly, and monthly reports.
- Stay up to date through ongoing professional development, including training, seminars, and tradeshows.
- Travel extensively, especially during the onboarding phase
Qualifications
- 3+ years of experience in the tire industry; experience in both retail and wholesale preferred.
- Background in account management or customer success preferred.
- Bachelor’s degree in a related field is a plus.
- Excellent written and verbal communication skills.
- Strong organizational and follow-through abilities.
- Proficient with Microsoft Office, especially Excel.
Ideal Candidate Traits
We're looking for someone who:
- Thrives in fast-moving, independent work environments
- Builds trust easily and communicates with confidence
- Is passionate about solving problems and creating long-term value for partners
- Understands the nuances of retail/wholesale operations and can relate to entrepreneurs at many levels
- Loves being on the road and meeting people where they are
Why Join Point S Tire USA?
We’re a cooperative built on the strength of independent tire dealers. As a National Account Advisor, you’ll play a critical role in helping them succeed—while advancing your own career in a collaborative, entrepreneurial environment.
What You'll Gain
- Career Advancement: As a rapidly growing national co-op, we offer ample opportunities for professional development and leadership roles.
- Autonomy & Ownership: Work independently while making a direct impact on the success of independent tire dealers across the country.
- Purpose-Driven Work: Help empower local businesses and support a collaborative network that prioritizes member success over corporate control.
- Supportive Culture: Join a close-knit team that values transparency, innovation, and long-term relationships.
- Work-Life Balance: While this is a travel-heavy role, we respect personal time and support flexible work schedules when not in the field.
Compensation & Benefits
- Base Salary: $70,000 – $85,000 annually (based on experience)
- Bonus Potential: Up to $20,000 in commission
- Tools Provided: Laptop, phone, software, and all necessary business tools
- Expense Account: Company-funded travel and business expenses
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Benefits:
- Competitive health and dental insurance
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- Short- and long-term disability coverage
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- Flexible spending accounts
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- 401(k) with company matching
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- Generous paid time off and holidays
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- Additional wellness and lifestyle benefits
Our Culture at Point S Tire USA
At Point S, culture isn’t just a buzzword - it’s the core of how we operate. As a member-owned cooperative, we’re built on collaboration, trust, and mutual success. We value long-term relationships over short-term wins, and we empower our team to bring fresh ideas, make decisions, and grow with us.
We’re a down-to-earth, hard-working, and supportive team that believes in doing the right thing - for our members, our partners, and each other. If you’re someone who thrives in a people-first, entrepreneurial environment, you’ll feel right at home here. Now isn’t it time to get to the Point… Point S Tire USA!
Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Point S is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
This is a remote position.
Compensation: $70,000.00 - $85,000.00 per year
Careers
At Point S Tire, our employees become like family. We believe in investing in the future of our employees and developing them to grow with our organization.
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Stable work hours
A great team to work with and a company with upward mobility
Medical and Dental Benefits are available after 90 days
Paid Time Off
Competitive pay